Equipment Rental Agreement – Terms & Conditions

Parties. This Rental Contract (“Agreement”) is between Trip H Sales And Rentals (“Owner”), 3434 Albert Pike Rd. Hot Springs, AR. 71913, and Renter (“Renter”). This Agreement is effective upon the Renter’s signature or electronic acceptance.

Schedule A (the “Rental Order”). The parties’ rental order—paper or electronic—is incorporated into and forms part of this Agreement. Schedule A lists, at minimum: (i) the Equipment and any attachments (with serial/VIN where applicable); (ii) the Rental Period and calendar window; (iii) rates by period and applicable taxes; (iv) one-time fees (e.g., Delivery/Pickup, Prepaid Fuel) (v) hour limits and included machine hours; (vi) delivery and pickup locations; (vii) insurance/Damage Waiver selections and Thrown Track Insurance (one service call per rent) (TTI) election; (viii) Owner-provided accessories issued to Renter (e.g., hitches, straps, binders); and (ix) customer identity and authorized payment method. If the Rental Order is electronic, its order number and timestamp identify Schedule A.

1. Equipment

Owner rents to Renter, and Renter rents from Owner, the construction equipment and/or trailer described in Schedule A (the Rental Order) (“Equipment”), including any listed attachments and accessories.

2. Rental Period

The Rental Period begins on [START DATE] and ends on [END DATE] as shown on Schedule A. Renter shall promptly return the Equipment on the end date unless Owner agrees otherwise in writing. Early return does not shorten or refund the Rental Period because the item is removed from availability during that time.

3. Fees; Payment; Security Deposit; Taxes

  1. Fees & Taxes. Rental Fees are shown on Schedule A and are due in full, in advance. Renter pays all applicable taxes and any additional charges arising from use (e.g., fuel, cleaning, damages, service calls).
  2. Payment Authorization. Renter authorizes Owner to charge any card on file for all amounts due under this Agreement (including overages, damages, cleaning, service, collection costs).
  3. NSF/Chargebacks. Returned checks: $30.00 service charge plus collection costs. Card chargebacks: $30.00 admin fee plus collection costs.

4. Condition; Inspections;

  1. Pre-Rental Inspection. Renter may inspect and document condition (photos/video/written notes) and must promptly notify Owner in writing of issues before accepting the Equipment.
  2. Post-Rental Inspection. Owner inspects during regular business hours. Trip H Sales and Rentals does not offer after hour drop off. Only the in-person inspection and official check-in release the Renter from responsibility.
  3. Comparison. Return condition is compared to pre-rental documentation. Items beyond ordinary wear are billed per Section 11.

5. Maintenance & Repairs (Not Normal Wear and Tear)

Renter shall keep the Equipment in good condition and promptly notify Owner of needed repairs. Renter may not repair/modify Equipment without Owner’s prior written consent. Owner is responsible for repairs from normal wear and tear. The following are not normal wear and tear (examples, not exhaustive):

  • Dents, scratches, broken glass, broken pins, bent metal, broken teeth, missing items
  • Punctured tires, damaged/cut/excessively worn tracks, track punctures
  • Jammed/trapped/wound foreign materials (rocks, metals, wood, plastics) in moving parts

Failing to maintain the equipment in good condition voids the Damage Waiver (see Section 7).

6. Proper Use; Safety; Negligence

Renter must use Equipment only for its intended purpose and per the manufacturer’s instructions (manuals/videos). Renter must understand soil/site conditions and choose appropriate equipment/operation.

Authorized Operators: Only Renter and individuals authorized by Renter who are competent, trained, properly licensed, and legally permitted to operate the Equipment may operate the Equipment. Renter remains fully responsible for all acts, omissions, negligence, damages, injuries, losses, fines, penalties, and claims arising from operation of the Equipment by any person during the Rental Period.

 

Negligence/Misuse (examples):

  • Operating on an unsafe grade or on slopes beyond manufacturer limits
  • Operating under excessive load (overheating/other mechanical damage)
  • Lifting/handling loads beyond rated capacity
  • Attempting to push/pull/pry/remove items beyond equipment/attachment capabilities
  • Aggressive or tight turns on tracked units causing thrown tracks
  • Operation under the influence of drugs/alcohol
  • Failure to grease/lubricate per specification
  • Exceeding rated lift
  • Lifting objects with man lifts is not 
  • Operating without proper PPE

7. MAN LIFT FALL PROTECTION REQUIREMENT

Customer acknowledges that falls from elevated work platforms can result in serious injury or death. Customer agrees that all operators and occupants of any boom lift, aerial lift, towable boom lift, self-propelled boom lift, or other equipment requiring fall protection shall wear a properly fitted full-body safety harness and approved fall arrest lanyard attached to the manufacturer's designated anchor point at all times while occupying or operating the Equipment.

Customer further acknowledges and agrees that:

  • It is the Customer's sole responsibility to provide, inspect, maintain, and ensure the proper use of all required fall protection equipment.
  • Trip H Rentals LLC does not automatically provide safety harnesses, lanyards, or fall arrest equipment with man lift rentals.
  • If the Customer requires a safety harness, lanyard, or fall arrest system, such equipment must be requested and added to the rental order at the time of booking and may be subject to additional rental charges.
  • Failure to request fall protection equipment does not relieve the Customer of the obligation to use proper fall protection as required by OSHA regulations, manufacturer requirements, and applicable laws.
  • Fall protection equipment shall be inspected prior to each use.
  • Fall protection equipment shall be used in accordance with manufacturer specifications and OSHA requirements.
  • Harnesses and lanyards shall remain properly attached whenever the platform is occupied or elevated.
  • Failure to wear required fall protection constitutes misuse of the Equipment and a violation of this Agreement.

Customer assumes all risks associated with the failure to provide, wear, inspect, or properly utilize fall protection equipment and agrees to defend, indemnify, and hold harmless Trip H Rentals LLC, its owners, employees, agents, and representatives from any claims, damages, injuries, deaths, losses, fines, penalties, costs, expenses, or attorney fees arising from or related to the Customer's failure to comply with these requirements.

8. Insurance & Damage Waiver (DW)

  1. Insurance. Renter must carry liability/property coverage sufficient to cover the Equipment’s replacement cost, or accept Damage Waiver protection.
  2. Damage Waiver Protection is not insurance, nor warrnity. Provides limited protection for ordinary wear and tear and accidental damage arising from normal, compliant operation. Please review Damage waiver addendum for details on coverage.
  3. Tire coverage. 

    Optional Tire Protection Coverage

    Tire Protection Coverage ("TPC") – Optional Coverage

    If purchased and listed on the Rental Order, Tire Protection Coverage ("TPC") provides limited protection for one (1) damaged tire during the Rental Period, subject to the terms, conditions, and exclusions set forth herein.

    TPC is not insurance and does not eliminate the Renter's responsibility for the proper care, operation, and inspection of the Equipment.

    Covered Loss

    Subject to the exclusions below, TPC covers the repair or replacement cost of one (1) tire damaged during normal operation of the rented Equipment during a single rental period.

    Coverage is limited to the actual repair or replacement of one damaged tire and does not include any additional losses, expenses, or damages.

    Exclusions

    TPC does not cover:

    • Damage to more than one tire during the Rental Period;
    • Damage resulting from negligence, abuse, misuse, overloading, or improper operation;
    • Sidewall cuts, bead damage, rim damage, wheel damage, or structural tire damage caused by continued operation after a flat tire occurs;
    • Damage caused by operating Equipment with improper tire pressure;
    • Damage resulting from burnouts, spinning, skidding, or excessive tire wear;
    • Damage occurring after a tire has been punctured or otherwise damaged and operation continues;
    • Service calls, field repairs, transportation, towing, hauling, recovery, labor, downtime, loss of rental revenue, or administrative expenses;
    • Damage to tracks, undercarriage components, wheels, rims, axles, hubs, or suspension components;
    • Any tire damage occurring while Equipment or trailers are being operated at, within, or transporting materials to or from any landfill, dump site, transfer station, recycling facility, scrap yard, demolition site, or similar waste disposal facility.

    Dump Site Exclusion

    Due to the significantly increased risk of punctures, cuts, sidewall damage, debris-related failures, and other tire damage commonly associated with waste disposal facilities, Tire Protection Coverage is automatically void for any tire damage occurring while Equipment or trailers are being used at, entering, exiting, or transporting materials to or from a dump, landfill, transfer station, recycling center, scrap yard, or similar facility.

    Any tire damage occurring under such circumstances shall be the sole responsibility of the Renter.

    Owner Determination

    Trip H Rentals shall have the sole authority to determine:

    • Whether tire damage is covered under TPC;
    • Whether repair or replacement is appropriate;
    • Whether an exclusion applies;
    • The extent of damage and associated costs.

    Coverage applies only if the damaged tire is promptly reported to Trip H Rentals and the Equipment is not operated after the damage is discovered.

 

Covered Examples: Normal wear on moving parts, factory hose failures, Minor cosmetic scuffs that does not remove paint, minor seal or O-ring leaks, fasteners that loosen from vibration, etc.

Not Covered: Negligence, abuse, impact, water intrusion, overloading, thrown tracks, glass/lights damage, Cab or body damages or attachment damage, tighting of tracks or chains.

Thrown Track Insurance (TTI): If elected and paid, Owner provides one on-site reinstallation per rental period within 20 miles, including 2 hours of labor. Additional trips/labor are billed. TTI does not cover repeated events, parts, or damage from continued operation while de-tracked.

9. Rigging; Vehicles & Trailers

Renter is responsible for proper rigging and transport using rated equipment. Chains, binders, and straps are available for rent/purchase. Renter must use properly rated truck/trailer combinations during transport. All towing vehicles shall, at all times during the Rental Period, comply with all applicable federal, state, and local laws, regulations, and safety requirements, including but not limited to all current Arkansas motor vehicle laws, registration requirements, insurance requirements, driver's license requirements, weight restrictions, towing regulations, lighting requirements, brake requirements, and equipment safety standards.

10. Inspections

  • Pre-Rental: Renter may inspect and document condition and must report issues before accepting Equipment.
  • Video Documentation: Either party may record condition before and after the rental.
  • Return Comparison: End-of-rental condition is compared to pre-rental documentation.

11. Damages & Financial Responsibility; Service Calls; Downtime

Renter is responsible for all damages, loss, theft, parts, labor, transport, specialized equipment, third-party services, legal/collection costs, and lost rental revenue until repair or replacement.

Field Service Calls (damage-related): $297 for first 2 hours, $125/hour after, plus travel. Renter will not be charged for normal wear defects.

 

Equipment Adjustment, Repair, and Tampering Prohibition

Unauthorized Adjustments, Repairs, and Modifications

Renter acknowledges that the Equipment rented from Trip H Rentals may include, without limitation, excavators, mini excavators, skid steers, compact track loaders, tractors, trenchers, stump grinders, aerial lifts, man lifts, trailers, attachments, hydraulic equipment, generators, power equipment, and other machinery requiring specialized operation, adjustment, maintenance, and repair.

Renter shall not, without the prior written consent of Trip H Rentals, loosen, tighten, adjust, modify, repair, alter, remove, disconnect, bypass, disable, or otherwise tamper with any component, system, attachment, accessory, safety device, or operating mechanism of any Equipment, including but not limited to:

  • Engines and engine components;
  • Hydraulic systems;
  • Electrical systems;
  • Fuel systems;
  • DEF systems;
  • Cooling systems;
  • Tracks, tires, wheels, axles, and undercarriage components;
  • Chains, belts, sprockets, bearings, rollers, and tensioning systems;
  • Booms, arms, buckets, forks, grapples, augers, trenchers, and attachments;
  • Trailer brakes, breakaway systems, couplers, jacks, lighting systems, and wiring;
  • Safety devices, guards, shields, alarms, interlocks, and warning systems;
  • GPS, telematics, tracking devices, hour meters, and monitoring systems.

If any Equipment becomes damaged, malfunctions, operates abnormally, displays a warning light, experiences loss of power, develops unusual noise, vibration, leakage, overheating, tracking issues, hydraulic issues, electrical issues, fuel-related issues, or otherwise appears to require service, repair, or adjustment, Renter shall immediately cease operation of the Equipment and promptly notify Trip H Rentals. Renter should not work on equipment during their rental period unless the customer calls the office and gets approval.

Renter shall not continue operating any Equipment after discovering or reasonably suspecting a mechanical issue, safety concern, warning indicator, operating defect, or abnormal condition. Continued operation after such condition is observed shall constitute negligence, misuse, and a material breach of this Agreement.

Any damage, mechanical failure, excessive wear, component failure, or consequential damage resulting from unauthorized repairs, modifications, adjustments, tampering, continued operation after a malfunction, failure to report a problem, or failure to follow the instructions of Trip H Rentals shall be the sole responsibility of the Renter and shall not be covered by any Damage Waiver, Thrown Track Insurance, Customer's insurance, or similar protection program offered by Trip H.

Renter shall be liable for all resulting losses, damages, and expenses incurred by Trip H Rentals, including but not limited to:

  • Diagnostic and inspection fees;
  • Field service charges;
  • Transportation and hauling costs;
  • Recovery and towing expenses;
  • Repair labor;
  • Replacement parts and materials;
  • Subcontractor charges;
  • Environmental cleanup costs;
  • Administrative expenses;
  • Loss of rental revenue;
  • Diminished value of Equipment;
  • Attorney's fees, court costs, and collection expenses to the fullest extent permitted by law.

Trip H Rentals shall have the sole authority to determine the existence and extent of any damage, the appropriate repair method, whether replacement of components or Equipment is necessary, and the amount of damages owed by the Renter.

 

Rental charges accrue during the Rental Period regardless of weather conditions. Rain, snow, wind, flooding, drought, excessive heat, site conditions, or other environmental factors shall not entitle Renter to a refund, credit, extension, or reduction in rental charges.

12. Equipment Usage Limits & Additional Charges

Calendar Day Limits: Daily 8AM–8AM next day; Weekend Fri 3PM–Mon 8AM; Weekly 8AM–8AM same weekday next week; Monthly 8AM–8AM

Hourly Limits: Daily 8 hrs; Weekend 10 hrs; Weekly 40 hrs; Monthly 160 hrs.

Overages automatically add another rental period. Extensions must be requested and paid before expiration.

Late Returns: Will be billed at additional day of rental until the machine is returned. Equipment not returned by the agreed return date and time shall continue to accrue rental charges at the applicable rental rate until Equipment is physically returned, inspected, and checked in by Trip H.

 

13. Fuel, Cleaning, and Return Condition

 

Equipment shall be returned in the same condition as received, ordinary wear and tear excepted. Equipment must be returned clean, free of excessive mud, concrete, asphalt, paint, debris, vegetation, or other contaminants and with fuel and DEF levels equal to those provided at the commencement of the Rental Period.

If Equipment is not returned clean, refueled, and ready for the next customer, Trip H may charge cleaning fees beginning at $125.00 plus labor, materials, transportation, disposal fees, administrative fees, and downtime.

Equipment returned after hours remains the responsibility of the Renter until Trip H completes an in-person inspection and formally checks in the Equipment. 

The use of incorrect fuel, contaminated fuel, gasoline in diesel-powered Equipment, diesel fuel in gasoline-powered Equipment, improper Diesel Exhaust Fluid (DEF), DEF contamination, water contamination, or operation after a fuel-related warning constitutes negligence under this Agreement.

Renter shall be responsible for all resulting repairs, diagnostics, labor, transportation, towing, replacement parts, service calls, downtime, and lost rental revenue. Customer understands that there will be a minimum of $1,000.00 charge added for these services. 

14. Indemnification

Renter shall indemnify, defend, and hold harmless Owner and its agents/employees from all claims, damages, liabilities, and expenses arising from Renter’s use of the Equipment, except for Owner’s gross negligence or willful misconduct.

15. Termination

Either party may terminate long-term rentals with 10 days’ notice. Unpaid rentals may terminate immediately. Upon termination, Equipment must be returned immediately.

16. Force Majeure

Neither party is liable for delay caused by events beyond reasonable control (acts of God, labor disputes, government orders, etc.).

17. Governing Law; Venue 

This Agreement shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles. The parties agree that any dispute, claim, action, or proceeding arising out of or relating to this Agreement, the Equipment, or the rental transaction shall be brought exclusively in a court of competent jurisdiction located in Garland County, Arkansas. Renter expressly consents to the personal jurisdiction and venue of such courts and waives any objection based upon improper venue, forum non conveniens, or any similar doctrine. In the event Owner is required to enforce this Agreement, Owner shall be entitled to recover all costs of collection, including reasonable attorney's fees, court costs, filing fees, and other expenses permitted by law.

18. Notices

Notices must be in writing and delivered by hand, courier, certified mail, text, or confirmed email to the addresses on Schedule A.

19. Precedence

Conflicts between this Agreement and Schedule A: (a) commercial terms on Schedule A control those matters; (b) this Agreement controls legal matters not covered on Schedule A.

20. Entire Agreement; Amendments; Assignment

This Agreement is the entire understanding and supersedes prior discussions. Amendments must be in writing and signed by both parties. Renter may not assign without written consent.

 

21. Out-of-Garland County Service and Transportation Responsibility

 

Equipment rented from Trip H Sales and Rentals is intended for use within Garland County, Arkansas, unless otherwise approved by Owner. If Renter transports or uses the Equipment outside of Garland County and the Equipment requires service, repair, inspection, recovery, or maintenance for any reason, Renter shall be responsible for returning the Equipment to Trip H Sales and Rentals at Renter's sole expense.

If Renter is unable or unwilling to return the Equipment, Trip H Sales and Rentals may, at its sole discretion, dispatch personnel to the Equipment's location. In such event, Renter agrees to pay all associated costs, including but not limited to:

  • Travel time for all employees involved, billed at Owner's current labor rate;
  • Mileage, fuel, transportation, and vehicle expenses;
  • Service call charges;
  • Diagnostic fees;
  • Repair labor;
  • Replacement parts and materials;
  • Equipment recovery, loading, and hauling charges; and
  • Any additional expenses incurred by Trip H as a result of the Equipment being located outside Garland County.

These charges shall be due regardless of whether the repair is determined to be the result of normal operation, operator error, misuse, neglect, or damage caused by the Renter.

Nothing in this provision shall be construed as requiring Trip H Rentals to provide field service outside Garland County. The decision to provide off-site service shall remain solely at the discretion of Trip H Rentals.

 

22. After-Hours Pickup and No-Show Fee

Rental rates and reservations are based upon Equipment being picked up during Trip H's normal business hours. If Renter pays for or reserves Equipment and fails to pick up the Equipment during normal business hours as agreed, Trip H Rentals reserves the right to assess an Emergency After-Hours Service Fee of One Hundred Twenty-Five Dollars ($125.00), plus fees and any applicable labor, travel, loading, delivery, standby, or administrative fees incurred by Trip H.

If Renter requests that Equipment be released, loaded, delivered, or made available outside normal business hours due to Renter's failure to arrive during business hours, such service shall be provided solely at the discretion of Trip H Rentals and may be subject to additional charges.

The Emergency After-Hours Service Fee and any related charges shall be immediately due and payable and may be charged to any credit card or payment method maintained on file by Owner. All rental payments are non-refundable once Equipment has been reserved, dispatched, delivered, picked up, or otherwise removed from availability. No refunds shall be issued for early returns, weather conditions, project delays, inability to use Equipment, lack of operator experience, changes in project scope, equipment no longer needed, or other circumstances beyond Owner's control.

Trip H may, at its sole discretion, issue rental credits in lieu of refunds.

 

23. Tracking

Renter acknowledges that Equipment may contain GPS tracking devices, telematics systems, location monitoring equipment, hour meters, theft recovery devices, and other electronic monitoring systems. Renter shall not disable, remove, tamper with, obstruct, disconnect, shield, or otherwise interfere with any such device.

Any tampering shall constitute a material breach of this Agreement and may result in immediate termination of the rental, repossession of Equipment, additional charges, and legal action.

24. Severability; No Waiver; Counterparts/E-Sign

If any provision is unenforceable, the remainder remains in effect. Failure to enforce is not a waiver. This Agreement may be executed electronically and in counterparts.

 

By signing, Renter acknowledges and accepts full financial responsibility, including damages, administrative time, legal/collection costs, parts, transportation, and foregone rental revenue.